Where is your basecamp located?

We are located in the “Centre Block” of the Cypress Hills Interprovincial Park, just off of highway #21 on the Saskatchewan-side of the park, right beside the Resort at Cypress Hills. We recommend searching for “Cypress Hills Eco-Adventures” on Google Maps prior to setting out to find us!

What is your operating season?

May 16th until September 20th – September by reservation only.

What are your hours of operation?

Our basecamp is open from 9:00 AM – 5:00 PM (Tues – Sun) and 12:00 PM – 5:00 PM (Mon) from the start of May Long Weekend to end of September Long Weekend. During this period we operate up to 10 zip line canopy tours daily (9:00am, 9:30am, 10:00am, 10:30am, 12:00pm, 12:30pm, 1:00pm, 2:30pm, 3:00pm, & 3:30pm) depending on demand.

Our basecamp activities (climbing wall, treetop adventure park, treetop drop, mini-zips for kids, and slackline park) are available from 12:00 PM – 5:00 PM daily.

Advanced booking for the zip line canopy tour and treetop adventure park is recommended.

NOTE: We are also open during September; however, our activities are available by reservation ONLY after September long weekend has passed. During this time of the season, the number of zip line canopy tours that we run daily may be reduced and other activities such as the climbing wall, treetop adventure park, and treetop drop may be closed depending on staffing ability due to the large majority of our staff members being university students. Please check online for tour availability and call ahead with regards to basecamp activities during this time.

How long is your zip line?

We do not offer single zip line rides; our experiences are actually guided tours (two hours in duration) which incorporate multiple zip lines, platforms, ladders, stairs, and bridges.

At Cypress Hills Eco-Adventures, the zip line canopy tour consists of SIX zip lines that vary in length from 100 feet to 600 feet. In addition to the six zip lines, you will also experience an 80 foot long sky bridge, three brief nature hikes and several exciting transitions from zip line platform to zip line platform, all while harnessed up and forty feet off the ground!

Our tours are roughly TWO HOURS in duration and you are accompanied by two of our trained zip line guides!

How far in advance do I need to reserve my zip line canopy tour?

You can book as far in advance as you wish if you know the date and time you wish to go!

Normally, we book up one to two days in advance of departure. However, there are some popular weekends during the summer which can be completely booked up to two weeks in advance.

The moral of the story: advanced booking is recommended, so please check availability online prior to making a day trip.

What is the most convenient way to book a zip line canopy tour?

The easiest way to book a tour is through our online reservation system!

You are able to select your group size, pay a deposit to confirm your zip line canopy tour time/date and you will get a confirmation that you can bring with you to the site. This is hands down the most convenient way to “Book Your Adventure”.

If the you are not comfortable with that method of reserving a tour, feel free to give us a call at basecamp (306.662.4466) and we’ll reserve a trip for you and/or your group!

Do you offer group rates or other discounts?

Yes and yes! You can access these group rates and other discounts on our PROMO CODES PAGE. All preferred rates and other promotions require that you book online in order to unleash them. Check them out!

Is there an age limit to go on the zip line canopy tour?

It is actually your WEIGHT that determines whether or not you can come along for this adventure! With that said, our tours have proven to really push the emotional limits for anyone under 9 years old.

To go on our zip line canopy tours, you need to weigh between 50 and 250 LBS.

Also, all children 14 years of age and younger MUST be accompanied by an parent or legal guardian; a policy that applies to ALL zip line canopy tours at Cypress Hills Eco-Adventures. Please note: one adult can accompany up to 7 kids on a single zip line canopy tour. A 1:1 ratio of adults to kids is not necessary! We just need to make sure there is at least one adult that the kids are familiar with to provide emotional support if/when needed.

Is this a safe activity to participate in?

As with any activity, there are risks involved. The best we can do is assure you that we have taken every precaution possible to ensure a safe and thrilling zip line canopy tour experience.

Our guides are well-trained in site-specific safety procedures, we work closely with our zip line canopy tour designer/builder to ensure that our policies and procedures are up-to-date, and we also have our courses and gear inspected by a third party prior to the start of each season.

We have also won numerous, credible, industry awards, including the 2014 Canadian Tourism Small to Medium-Sized Business of the Year Award. With that said, you be the judge!

Do I need to sign a waiver prior to participating in the experiences you offer?

Yes. All participants must arrive at our basecamp locations at least 20 minutes prior to their scheduled activity.

The purpose of this early arrival is to allow time to read, understand, and sign our waiver. By signing our waiver, you will waive your right to sue us and exercise other legal rights. All participants under the age of 18 years old must also have their waiver signed by a parent or legal guardian. You can download a copy of our waiver at the bottom of this page!

Are there washroom facilities at your site?

Yes, we have washroom facilities available for our guests and visitors. In Cypress Hills, our washrooms are not universally accessible. However, they are equipped with baby change tables and have some pretty amazing murals painted on the walls.

Do you offer free wifi at your location?

You know it! Feel free to browse the interwebs at your leisure and share the pictures of your experience right then and there!

What is your cancellation policy?

Our cancellation policy can be found here. We have tried our best to make it fair and transparent so that no matter what, your dealings with us end with a smile on your face!

Am I going to have fun?

We get this question all the time… YES! YES! A squillion times YES! (we hope). :)